COVID-19 update: Given the current situation, some recycling locations may be temporarily closed or have reduced hours. If you’re planning to visit a depot, we encourage you to contact them directly to confirm hours of operation and safety protocols. Please do not throw your recyclables in the trash.
Policy clarification for EHFs incorrectly charged on Non-Obligated Products
On a number of occasions, member audits conducted by Product Care staff have identified EHFs being inadvertently reported and remitted to Product Care for non-program products. Product Care has modified the wording of the Product Care EHF policy to clarify the requirements and procedure where this occurs. The updated policy can be viewed here (see policy #2 “Managing EHFs”).