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Member Compliance Auditor

Full time, Monday through Friday, 8:30 am to 4:30 pm
Location: 180 Attwell Drive, Suite 380, Toronto, ON, M9W6A9
Hybrid work – Office 2 days per week/ 3 days from home

Product Care Association is a not-for-profit organization that develops and manages dynamic recycling programs across Canada and in the US. We are proud to develop, implement and manage collection and recycling programs for special waste products, including lighting, paint, and household hazardous waste. Product Care’s members are the manufacturers, distributors, and retailers of these products, who share our passion for recycling and the environment. Please visit to learn more about us and our recycling programs.

About The Position

At Product Care, the revenue to operate our many recycling programs comes from fees paid to Product Care by industry members (manufacturers, distributors and retailers), based on the member’s self-reporting of the quantity of program products supplied in each of the Product Care programs.
The Member Compliance Auditor play a key role to ensure members are compliant with Product Care’s reporting and fee payment requirements for each program. Product Care’s member auditors also act as ambassadors, educating members on the reporting process and strengthening their relationship with Product Care. The audit is a multi-stage process including an analysis of reporting history, reviewing requested backup documentation covering a sample period, followed by a site visit, and then completing the analysis and preparing a report.

• Conduct member audits consistent with Product Care’s audit methodology.
• Assist with the development of the annual member audit plan for Product Care and for the independent recycling programs managed by Product Care.
• Prepare a well-organized compliance report for each member audit, supported by working papers including gap analysis where there are inadequate controls or deficiencies.
• Efficiently organize travel and site visits.
• Help members improve reporting procedures and accuracy.
• Communicate effectively with members, external auditors, regulators and other Product Care personnel.
• Assist in streamlining Product Care’s policies and procedures and continuous improvement of the audit function.

Other duties as required.

What You Bring
The ideal candidate will possess the following skills, experience, and qualifications:
• Relevant auditing/compliance review experience.
• Post-secondary education in commerce or accounting or a related field.
• Ability to identify compliance and reporting issues by analyzing business processes.
• Ability to effectively prepare and present audit reports.
• Self-starter and ability to work effectively with minimal supervision.
• Good communication / people skills in dealing with members.
• Ability to organize and multi-task a number of member audits concurrently and effectively manage competing priorities and deadlines.
• Strong attention to detail and accuracy.
• Demonstrated computer literacy particularly pertaining to word processing, and flowcharts and strong MS Excel skills.
• The position will be based at the Product Care Toronto office, near Pearson Airport, and will involve significant travel in the GTA area to conduct site visits, and occasionally to locations in Canada and sometimes the USA.
• The successful candidate must hold a valid driver’s license and have access to a vehicle that is insured for business use.
• French is an asset but not required.

What We Offer

• Product Care offers a competitive salary and a comprehensive benefit, including RRSP matching program, bonus days and professional development funding, along with a dynamic, team-based work environment and the satisfaction of knowing your efforts are making a positive difference for the environment.

Please apply ASAP by sending your cover letter, including salary expectations and resume, to Marion Janssen, HR Consulting at, by no later than Monday, May 16, 2023.
We are only able to consider candidates who are legally able to work in Canada. We sincerely thank all candidates for their interest; however, only those under consideration will be contacted.

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