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Product Care Association of Canada (Product Care) is a non-profit industry organization that develops and manages recycling programs across Canada and in the US.

Product Care has a dedicated staff of more than 60 at its offices in Vancouver, Toronto and Montreal, as well as a recycling plant in Delta, BC. The Product Care team is committed to developing and managing sustainable recycling programs for lighting products, paint, pesticides, smoke alarms, household appliances and other products. Please visit to learn more about us.

Product Care is recruiting for a full-time Member Compliance Auditor, based at our office near Toronto International Airport. At Product Care, the revenue to operate our many recycling programs comes from fees paid to Product Care by industry members (manufacturers, distributors and retailers), based on the member’s self-reporting of the quantity of program products supplied in each of the Product Care programs.

Product Care’s member auditors play a key role to ensure members are compliant with Product Care’s reporting and fee payment requirements for each program. Product Care’s member auditors also act as ambassadors, educating members on the reporting process and strengthening their relationship with Product Care.

The member compliance audit is a multi-stage process including an analysis of reporting history, reviewing requested backup documentation covering a sample period, followed by a site visit, and then completing the analysis and preparing a report.

Product Care is looking for an enthusiastic and committed individual, able to build positive relationships with Product Care’s members who span the supply chain from manufacturer to retailer, large and small, helping them improve their reporting procedures and accuracy.

The successful candidate will have strong communication skills, good business knowledge and an eye for detail.

Responsibilities and Duties:
Conduct member audits consistent with Product Care’s audit methodology.
Assist with the development of the annual member audit plan for Product Care and for the independent recycling programs managed by Product Care.
Prepare a well-organized compliance report for each member audit, supported by working papers including gap analysis where there are inadequate controls or deficiencies.
Efficiently organize travel and site visits.
Help members improve reporting procedures and accuracy.
Communicate effectively with members, external auditors, regulators and other Product Care personnel.
Assist in streamlining Product Care’s policies and procedures and continuous improvement of the audit function.

The successful candidates will have:
Relevant auditing/compliance review experience.
Post-secondary education in commerce or accounting or a related field.
Ability to identify compliance and reporting issues by analyzing business processes.
Ability to effectively prepare and present audit reports
Self-starter and ability to work effectively with minimal supervision.
Good communication / people skills in dealing with members.
Ability to organize and multi-task a number of member audits concurrently and effectively manage competing priorities and deadlines.
Strong attention to detail and accuracy.
Demonstrated computer literacy particularly pertaining to word processing, and flowcharts and strong MS Excel skills.
The position will be based at the Product Care Toronto office, near Pearson Airport, and will involve significant travel in the GTA area to conduct site visits, and occasionally to locations in Canada and sometimes the USA.
The successful candidate must hold a valid driver’s license and have access to a vehicle that is insured for business use.

Product Care offers a competitive salary, travel allowance and benefits package including personal days off, bonus days and professional dues/educational support, in a dynamic, team-based work environment.

Please apply in confidence to quoting “Member Compliance Auditor ON 2019” in the subject line, and indicate when you would be able to start.

We thank all that apply, but only those selected for an interview will be contacted.